Contact

Need a human in the vault?

For the demo, contact is organized around the way collectors ask questions: pack transparency, coin records, redemption, account access, and investor diligence.

Fastest path

Start with Help for product questions, then use your existing Numex investor/demo channel for direct follow-up.

Open help

Pack or reveal issue

Include the pack name, purchase time, and what happened during checkout or reveal.

Coin record question

Reference the coin name, grade, cert/source notes, and the value or image concern.

Redemption support

Include the holding, shipping state, identity status, and delivery question.

Investor demo

Ask for product roadmap, chain deployment status, docs, or security review materials.